On other platforms and browsers such workarounds aren't needed. Note that this usability problem is Safari-specific. Then they fail to join a meeting and if they're an important participant, that means the meeting fails for everyone. They don't understand what they're being asked or why, but figure if Apple want to double check with them it's safer to say no. Additionally, the web server trick Zoom uses is because otherwise some non-trivial proportion of Safari users just automatically click cancel on the security popup when a web page tries to open a meeting, without even reading it. Each click you add causes the success rate to drop and macOS requires far more clicks than is justifiable.
WEBEX CLIENT FOR MAC OS X SOFTWARE
This is a bit of an open secret in the desktop software world for many years now Google for instance has detailed data on the problem.
Removal of the scary popup that Safari shows when a user clicks a non-http URL.ĭesktop software on macOS relies on these techniques because measuring the ratio of number of downloads to number of successful app starts shows that far fewer people make it through the process than they should, for instance, fewer than on Windows. DMG style installs require drag and drop AND device unmounting, which isn't especially discoverable and hardly used on mobile platforms so some users can't figure it out (hence the reliance on PKG files).Ģ.
WEBEX CLIENT FOR MAC OS X INSTALL
Genuine one or two-click install of software from the web, without the App Store being involved and without requiring sandboxing, allowing install scripts and for signed/notarised software, without any security popups. If Apple want to end these practices, they need to deliver:ġ. It's better than Linux but that doesn't say much. macOS software install UX is worse than Windows. What Apple should, MUST do as quickly as possible, is understand and react to what developers here are trying to tell them - the usability of macOS software installation is terrible and no, the App Store is not an acceptable alternative. I wouldn't be surprised if on macOS it's now in second place as a category behind web browsers. Meanwhile videocall software is widespread, it's rapidly become a necessity for a large part of the world's population. Gatekeeper only ever gets more aggressive, not less. There is no market for anti-virus vendors on macOS, and Apple have been repeatedly tightening the approval process for macOS software.
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